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News

talk_sony_mobile
Mar 15 2012

Talk with Sony Mobile

March 15, 2012 - 5:56 PM
41 comments

Hey guys,

Just a quick one from me today – thanks for all your questions and comments about our products and latest announcements, it’s great to be able to talk with you guys rather than just to you… so keep ‘em coming!

For those of you who might have an urgent or specific question around a product you own, I just wanted to flag our support community – talk.sonymobile. It does exactly what it says on the tin; expert Sony representatives and other Xperia users actively discussing issues, questions or any concerns you might have. They’re also tweeting here.

It’s only takes a minute to sign-up and once done, you can perform specific query searches, take part in polls, start a discussion or join one of our established communities – Xperia 2010, 2011 or 2012 family, Smart Extras, Software Downloads and Common Questions…

You won’t be able to miss a Sony employee – just look out for the blue Xperia logo and ‘Sony Xperia Support‘ name.

So, if you have an issue hurry on over to talk.sonymobile.com! My community moderator friends KrazyD, Suze, SushiDushi and GWhisperez are expecting you. :-)

Tags: customer support, product support, Sony, xperia smartphones
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  • By Ujas vu
    16th March 2012.
    14:43

    How can i make video call from Xperia S?

    Reply to this comment

    Toggle 2 replies
    • By Anonymous
      17th March 2012.
      06:20

      gtalk,skype etc..

      Reply to this comment

      Toggle 1 replies
      • By Ujas V U
        17th March 2012.
        17:45

        i am asking about video call, not video chatting using Skype / Gtalk. In other phones there is an option to make video calls through their network operator but in Xperia S i couldn’t find that option.

        Reply to this comment

        Toggle 0 replies
    • By will bill
      1st May 2012.
      15:17

      I.cant.even copy all my contacts over with eaze

      Reply to this comment

      Toggle 1 replies
      • By will bill
        1st May 2012.
        15:22

        From my samsung galaxy ace to this xperia s, dont get me wrong its a nice fone but theres no micro sd to make life easier on the go and requires micro sim so that was another runaround and it toped it wen i opend the box and it came with the shity old android instead of ice cream sandy lol witch here in australia i was looking forward to

        Reply to this comment

        Toggle 0 replies
  • By vidal gonzalez
    16th March 2012.
    22:10

    me gustaria saber cuando se pondra a disposicion la nueva
    actualizacion para experia x10 mini pro. yo tengo el 2.1 quisiera el 2.3.

    Reply to this comment

    Toggle 1 replies
    • By Ujas V U
      19th March 2012.
      18:10

      So this is also a drawback for Xperia S, hope Sony will include this feature in upcoming models.

      Reply to this comment

      Toggle 0 replies
  • By Saurabh Dhir
    18th March 2012.
    19:00

    No, You cant use video call feature over 3G network. Only Samsung provides this feature in Android based Phones.

    Reply to this comment

    Toggle 0 replies
  • By Ragavendra Dani
    18th March 2012.
    21:16

    Could anyone tell me when the new Xperia S is getting launched in India??? It’s already arrived in many countries in Asia. Its been 3 weeks since Sony released it in MWC 2012. Too hard to wait for it.

    Reply to this comment

    Toggle 1 replies
    • By anthony
      20th March 2012.
      20:02

      Hey Ragavendra,

      You won’t have to wait too much longer… Xperia S is shipping globally as I type, so it should be with you within the next few weeks. Please check with your local operators for their exact dates :)

      Ant.

      Reply to this comment

      Toggle 0 replies
  • By Jeff Lansangan
    20th March 2012.
    08:08

    Hi, I recently purchased a blue Neo V and I absolutely love it. Just a quick question: Since the cover has a tendency to be easily scratched or easily broken (though mine is still intact), may I know if Sony Mobile sells replacement back covers? Thanks.

    Reply to this comment

    Toggle 1 replies
    • By anthony
      20th March 2012.
      19:56

      Hey Jeff,

      Glad to here you like it! Once (or if) it gets to that stage, your best bet is to visit our support guys who’ll be able to help you out, in terms of operator assistance and warranty – http://talk.sonymobile.com/community/support.

      Ant.

      Reply to this comment

      Toggle 0 replies
  • By Mohammad Movaffagh
    20th March 2012.
    19:16

    Hi everybody
    When can we taste Icecream sandwich in xperia mini?

    Reply to this comment

    Toggle 1 replies
    • By anthony
      20th March 2012.
      20:00

      Hey Mohammad,

      Xperia mini will be part of our ICS rollout (http://bit.ly/yZMNu8). We’ll be bringing you more information on the sweet treat very soon, so keep your eyes fixed firmly on the blog :-)

      Ant.

      Reply to this comment

      Toggle 0 replies
  • By Tobinho Neymar Araba
    21st March 2012.
    12:43

    When will my xperia play be get an update to ics??/

    Reply to this comment

    Toggle 0 replies
  • By Andro Artukovic
    22nd March 2012.
    23:01

    any news on update to ics, for arc s, ray and neo v?
    got ray and loveing it!! ty sony ;)

    Reply to this comment

    Toggle 0 replies
  • By Adrian Stoian
    23rd March 2012.
    01:09

    I would like to know why Xperia Arc S will get ICS not at the same time with Xperia Arc …???are both phones from 2011 …so I don’t get it…thank you…

    Reply to this comment

    Toggle 1 replies
    • By Brunel Angel-Eye Balukidi
      25th March 2012.
      13:48

      Hi… They are both 2011 but they were not made and released at the same time. For sony to release an upgrade, a lot of parameters must be considered. The parc s got advanced features than the arc, so it wil easily be able to handle the ICS, compared to the arc.

      Reply to this comment

      Toggle 1 replies
      • By anthony
        26th March 2012.
        15:12

        Hey Brunel, Andro, Rajsekhar, Ujas, Adrian,

        Thanks for your comments and discussion – I can assure you guys we will have an update on this very, very soon.

        I’ll keep you posted :)

        Ant.

        Reply to this comment

        Toggle 1 replies
        • By Rajsekhar Reddy
          30th March 2012.
          14:02

          Hi anthony, I have seen beta version of ics I am expecting changes in themes and widgets which are outdated. Can we expect the themes and widgets of xperia s on my xperia arc s ?

          Reply to this comment

          Toggle 0 replies
  • By Ujas vu
    23rd March 2012.
    09:14

    Can Sony include video Calling option in its ICS update for xperia S? It will be better for Sony Fans

    Reply to this comment

    Toggle 0 replies
  • By Manish Patel
    23rd March 2012.
    19:15

    is there any messaging applications in sony pc companion if its not there can u please make applictaion so that i cud c my msg on my laptop n reply as previous versions of sony ericsson does n ya make aplications to view contacts hope sony makes aplications for messaging n contacts in sony pc companion soon……………….. for experia series

    Reply to this comment

    Toggle 0 replies
  • By Rajsekhar Reddy
    24th March 2012.
    18:17

    It has been months wait, still ics update is not available for my arc s. Its already march end. No official info from sony till now?

    Reply to this comment

    Toggle 2 replies
    • By Andro Artukovic
      25th March 2012.
      00:57

      sry mate,, still no news on official release of ics update..im checking it all the time :D i hope we will get it soon :S

      Reply to this comment

      Toggle 0 replies
    • By Adrian Stoian
      25th March 2012.
      14:06

      I the same…:-/

      Reply to this comment

      Toggle 0 replies
  • By okeano stevens
    25th March 2012.
    13:13

    my phone market is not operating at all how do i fix it? it is an xperia x8

    Reply to this comment

    Toggle 2 replies
    • By Andro Artukovic
      25th March 2012.
      22:54

      backup your contacts and other stuff then do the factory reset :P

      Reply to this comment

      Toggle 0 replies
    • By anthony
      26th March 2012.
      15:17

      Hey Okeano – sorry to hear that! If Andro’s factory reset recommendation doesn’t fix (thanks btw!), please visit my good friends @ http://talk.sonymobile.com/community/support, and they’ll be able to help you :)

      Ant.

      Reply to this comment

      Toggle 1 replies
      • By Andro Artukovic
        26th March 2012.
        19:35

        Hey antony, sory coz im so anoying with this question.. But i realy wanna know the answer :-D
        In how much days can i expect ics upgrade? I cant even try it, coz my bootloader can not be unlocked… Sry again for bothering you. Keep up the gr8 work! ;-)

        Reply to this comment

        Toggle 1 replies
        • By Andro Artukovic
          27th March 2012.
          16:47

          Forgot to mention, question is for xp ray

          Reply to this comment

          Toggle 0 replies
  • By Brandon Lewallen
    30th March 2012.
    05:57

    Is there a specific month in which we can expect the Xperia Ion to ship in the United States?

    Reply to this comment

    Toggle 0 replies
  • By Juma Al-jabri
    24th April 2012.
    10:38

    I have lost my contacts in my Xperia Active phone. I tried to import from SIM and SD memory it shows importing but when I go to contacts list is empty. I have done factory reset wthout loosing dat but problem still exists. When I get a call or sms the names do appear which means I have the data only phone no importing into contacts. Please tel me how to solve this Issue.

    Reply to this comment

    Toggle 0 replies
  • By Henry Tay
    11th May 2012.
    18:04

    Dear Product Developer,
    I’d like to give some feedback on future tablet & phone products:
    - Incorporate a 1 millisecond response stylus capability, none in the market has this response now
    - Focus on building only flagship phones base on each fastest CPU/GPU, e.g. Tegra 3, Snapdragon S4 in 2012.
    - Phone specifications allow OS upgrade for at least 3 versions ahead.
    - One single model universal keyboard dock for all devices under your brand e.g. PS Vita and all Xperia phones, Walkman etc., with desktop PC style usage
    - micro SD card slot
    - Professional grade Voice Operated Recorder feature, available in MP3/Wav format
    - Fast charge ability
    - Metallic unibody
    - replaceable battery, for outdoor without charging points.
    - Night vision camera
    - Develope Vita OS into mobile phone OS, tablet OS, console OS, laptop, desktop OS, encourage profit sharing with apps developer.
    Thanks for listening.
    Regards

    Reply to this comment

    Toggle 0 replies
  • By tanzeel ibrahimi
    3rd July 2012.
    10:53

    i am from pakistan
    I have live with walkman 1253-9723 i want to upgrade android 4.0 i have installed pc companion but it says your phon is up to date.My lww is android 2.3.4. Plz help me

    Reply to this comment

    Toggle 0 replies
  • By Khaled Abo Eleneen
    5th August 2012.
    10:19

    i want to make a 3g video call from my xperia s new phone but i was shocked to discover that it doesn’t support it :@:@:@
    i think sony must release a software update for this problem as soon as possible……plz

    Reply to this comment

    Toggle 1 replies
    • By Kapil Rave
      10th September 2012.
      03:20

      Hi Guys I am Kapil I bought a Sony Xperia Acro S mobile phone, and its specification show that it supports flash but now adobe flash palyer is not supporting android 4.0 or higher so m unable to stream live streaming or videos which need flash player to be streamed online so what should i do now to watch the live streaming is there any other flash player which i can use plz rply me ASAP.

      Reply to this comment

      Toggle 0 replies
  • By Kapil Rave
    10th September 2012.
    03:25

    Plz any one here tell me what should i do when adobe flash palyer has removed itself from play store in android. so how m going to view the flash video files on web without it. Sony must stop writing in phones with android 4.0 or higher that it supports flash.

    Reply to this comment

    Toggle 0 replies
  • By CHANDRA BABU V
    3rd January 2013.
    10:54

    Hi, I have felt bad after knowing that
    1. “I can’t make video calls using 3G/4G” using this Sony Xperia S.
    2. There is NO removable type battery.
    3. Limited formats of video files supported.
    4. Connectivity to computer – I find the problem.

    Reply to this comment

    Toggle 0 replies
  • From Comment on Talk with Sony Mobile by CHANDRA BABU V « News « Bilal's Hardware
    3rd January 2013.
    11:03

    [...] View article: Comment on Talk with Sony Mobile by CHANDRA BABU V [...]

  • By dolly chaudhary
    7th February 2013.
    07:33

    i lost my xperia neo l and it had personal things i dont want they were misused ..can you help me? plzz

    Reply to this comment

    Toggle 0 replies
  • By Rishi Kumar
    3rd March 2013.
    18:20

    I am not able to do Video 3G calls as no video call option available there in experia pro (MK16i)
    can any one one help on this.

    Reply to this comment

    Toggle 0 replies

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