Supply chain


At Sony Mobile, respect for human rights and the ethical treatment of all employees is a matter of course to us. It is our policy to behave in a socially and ethically responsible way as well as to operate our business in compliance with all applicable laws and regulations.

Corporate Social Responsibility (CSR) requirements have been included since the start of Sony Ericsson’s Supplier Handbook and are now incorporated in the Sony Mobile’s Partner Handbook. In April 2013, Sony Mobile adopted the Sony Supplier Code of Conduct based on the code of conduct from EICC (Electronic Industry Citizenship Coalition) and started to require our suppliers to fully comprehend and comply with it. In July 2016 the new Sony Supply Chain Code of Conduct (Supply Chain Code) was adopted fully aligning with the EICC Code of Conduct. The Supply Chain Code requires our suppliers to respect the basic human rights, provide fair working conditions and a healthy and safe workplace for their employees, and apply proper ethical standards in all their business dealings.

While evolving our approach towards supply chain (CSR) over 10 years, we have learned that both profound understanding by suppliers and long term engagement by Sony Mobile are indispensable to build continuous positive changes in our supply chain.

Sony Mobile works together with our parent company Sony Corporation to reinforce the supply chain CSR activities to effectively and efficiently manage our supply chain which largely overlaps in certain areas. Our experienced CSR auditors have also gone through the EICC-GeSI Labor & Ethics Lead Auditor course to enhance their understanding to our Supply Chain Code.

In 2014, Sony Mobile introduced the EICC’s Self Assessment Questionnaire (SAQ) to its suppliers. The SAQ is now being used as a tool for efficiently assessing CSR risks as well as obtaining an overview of the supplier’s CSR status.

Sony Mobile continues its strategy of supply chain CSR engagement by performing focused CSR assessments and education towards components suppliers and formal CSR assessments, and corrective actions to production sites by our CSR auditors. We are continuously supporting and monitoring our suppliers and production sites for their CSR improvements.

Believing that the key to success in CSR is profound understanding by suppliers and building mutual trust in the relationship, we award our suppliers when we find their excel performance in CSR area based on their clear support of and dedication to their improvement in supplier responsibility during the year.

Every second year, all Sony Mobile employees are mandated to take the on-line training of the Sony Group Code of Conduct. The training informs our employees about our essential values as a Sony Mobile employee including basic human rights and business ethics.

Sony Supply Chain Code of Conduct (PDF – in English only).

For Sony’s supply chain CSR, please visit “Responsible Supply Chain” (in English only).

Sony Group Code of Conduct

Sony Group Statement on U.K. Modern Slavery Act